運送政策
📦 Shipping Policy
At VelaRose, we’re committed to delivering your order quickly, safely, and reliably.
🇺🇸 Shipping Within the U.S.
We offer free standard shipping on all U.S. orders — no minimum required.
⏱️ Processing Time
Orders are typically processed within 1–3 business days. You’ll receive an email confirmation once your order has been packed and is ready to ship.
🚚 Estimated Delivery Time
Due to high demand, our current estimated delivery window is 7–10 business days after your order has been processed.
🔍 Tracking Your Order
As soon as your order ships, we’ll send you a tracking number via email so you can follow it every step of the way.
📦 Missing Items
Some items may ship separately depending on your order. If something appears to be missing, feel free to reach out to us at info@velarose.store — we’ll make it right.
💥 Damaged Packages
If your item arrives damaged, please email us a photo at info@velarose.store, and we’ll ship out a replacement as quickly as possible.
🕒 Delayed Orders
We know how frustrating delays can be. If your order is taking longer than expected, just send us a message and we’ll assist you immediately.
Thank you for shopping with VelaRose — we truly appreciate your support!
💌 Questions? Email us anytime at info@velarose.store