Shipping Policy

📦 Experience fast and reliable shipping with Vela Rose!

We offer free standard ground shipping for all orders within the US. Due to high demand for our products, our current estimated delivery time is now 7 business days.

We are dedicated to fulfilling all orders as quickly and efficiently as possible.

Standard Processing Time

Our standard processing time for orders is between 1-3 business days.

Tracking Information

Yes, once your order has been processed and shipped, we will send you an email with tracking information.

Missing Items

Some of our products may be shipped separately depending on your order. If you believe there are missing items from your order, please contact us at info@velarose.store and we will assist you in resolving the issue.

Damaged Packages

We're sorry to hear that. Please send us an image of the damaged item to info@velarose.store and we will send you a replacement item as soon as possible.

Delayed Orders

We apologize for any delay. If you would like to inquire about the status of your order or need assistance with tracking, please contact us at info@velarose.store and we will be happy to help you.

Thank you for choosing Vela Rose!